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Answers from our technical team

Frequently Asked Questions

Choosing the right product, applying it in UAE heat, working out quantities, and what happens after you order.

Choosing a product

Which TerraTight product do I need?

It depends on the job. To stop loose gravel, sand or mulch from scattering in an existing garden or path, use TerraTight Ease. To stop leaks on roofs, walls, balconies or bathrooms without changing how the surface looks, use the Transparent Waterproof Sealant. For a new seamless stone driveway, walkway or pool surround, you need a resin bound system (TerraTight PU or Epoxy) with washed aggregate; send us an enquiry for that. Feature walls and pool walls use Epoxy Wall, and dusty sand or soil areas use our Stabilizer.

What is the difference between resin bound and resin bonded?

In a resin bound surface the stones are fully mixed with clear resin and then trowelled smooth, so every stone is coated and the finished surface is seamless and permeable. In a resin bonded surface the resin is spread first and loose stones are scattered on top; the result is rougher, sheds loose stones over time and does not let water drain through. TerraTight resin systems are designed for resin bound work.

Should I choose TerraTight PU or TerraTight Epoxy?

TerraTight PU (PU-211) is a two-component polyurethane with strong resistance to UV yellowing, which makes it the first choice for decorative indoor and outdoor floors where the stone colour matters. It mixes 1:1 and is ready to use after one day. TerraTight Epoxy (EP-231) has higher bonding strength for vehicle traffic, coastal and submerged areas; it mixes 3:1 by weight and needs two days before use. Both are permeable when laid as resin bound.

What size of stone works best?

For resin bound floors we supply tumbled, washed stones from 1 to 6 mm. Because they are uniform and free of fines, the resin coats them evenly and you use noticeably less binder than with ordinary crushed stone. TerraTight Ease is designed for loose aggregates up to 5 mm; larger stones of 5 to 20 mm need extra coats and a longer cure.

Applying in UAE conditions

Can I apply your products in summer?

Yes, with planning. Apply the Waterproof Sealant between 5°C and 40°C. Two-component resins have a shorter working time in very hot weather (above 40°C), so cool the resin and the aggregate before mixing and work in the early morning or evening. Once cured, the products are designed to withstand UAE summer heat without softening or cracking.

Why isn't my rock glue bonding properly?

Check three things. The temperature should be above 20°C during application and curing, humidity should be below 70%, and the stones and base must be completely dry and free of dust, mud or oil. Fine desert dust is the most common cause of a weak bond, so rinse dusty gravel and let it dry fully before spraying TerraTight Ease.

How long before I can walk or drive on it?

A TerraTight PU resin bound floor is ready after one day and an Epoxy floor after two days. TerraTight Ease needs 24 hours without water and reaches full cure at 72 hours. For the Waterproof Sealant, keep water off for 24 hours and avoid heavy foot traffic for 48 hours.

What if it rains after I apply it?

Do not apply TerraTight Ease or the Waterproof Sealant if rain is expected within 24 hours: water during curing weakens the bond and can leave a milky residue. Two-component resins are sensitive to water before and during curing, so tools, containers, stones and the base must all be dry.

Coverage & quantities

How much area does TerraTight Ease cover?

The 2 L bottle covers about 4 m² undiluted, or up to 12 m² when diluted 1:2 with water. The 5 L bottle covers about 10 m² undiluted, or up to 20 m² diluted. Use it undiluted on paths that take regular foot traffic and diluted on decorative beds.

How much Waterproof Sealant do I need?

The 2 L bottle covers roughly 8 to 12 m² per coat and the 15 L bucket roughly 60 to 90 m² per coat, depending on how porous the surface is. We recommend two thin coats, so halve those figures for a full system. A 40 m² roof, for example, typically needs one 15 L bucket.

How do I estimate resin for a resin bound floor?

Resin quantity depends on the area, the layer thickness and the aggregate size and blend, so we calculate it for each project. Send the area in square metres, the base (concrete, asphalt or compacted sub-base) and the expected traffic through our enquiry form and we will quote resin and aggregate together.

Safety & maintenance

Are the products safe for children, pets and plants?

TerraTight Ease and the Waterproof Sealant are water-based and non-toxic once cured. Keep children and pets away while they cure (72 hours for Ease, 48 to 72 hours for the Sealant), and wear gloves and eye protection during application, as you would with any construction chemical.

How do I clean a resin bound or glued gravel surface?

Sweep regularly and rinse with a garden hose. A resin bound floor can be power-washed. On gravel treated with TerraTight Ease, keep the pressure low (below 1,000 psi / 70 bar) and the nozzle at least 30 cm from the surface. Worn patches can be repaired by re-applying the binder to that area only.

Will the surface turn yellow in the sun?

The Waterproof Sealant uses UV-stable resins and stays clear. For resin bound floors exposed to full sun, TerraTight PU is formulated specifically for yellowing resistance, which is why we recommend it for decorative outdoor areas.

Orders & delivery

Where do you deliver and how much does it cost?

We deliver to all seven emirates from our Jebel Ali warehouse, usually within 1 to 5 working days. Delivery is free on orders of 170 AED or more; below that a flat 19 AED applies. Full details are in our Shipping & Delivery Policy.

How can I pay, and do prices include VAT?

You can pay by debit or credit card through Stripe, or cash on delivery where offered at checkout. All prices are in AED and include 5% UAE VAT, and every order comes with a tax invoice (TRN 104534655600003).

Can I return a product?

Unopened products in their original sealed packaging can be returned within 7 days of delivery. Opened resin, sealant and adhesive containers cannot be returned for safety and product-integrity reasons, but defective products are always replaced or refunded. See our Returns & Refunds Policy.

I am outside the UAE. Can I still order?

The online store accepts UAE addresses only. For project quantities in other GCC countries, send us an enquiry and we will quote shipping. In Mexico, please order through TerraTight Mexico.

Still have a question?

Ask the people who make it

Our technical team answers questions about surfaces, quantities and application, usually within one working day.